For hotel managed markets

Your lobby market
earns revenue.
Remy helps you see it.

ShelfSense gives hotel GMs a WhatsApp line into their managed market — sales, top products, restock timing, and revenue share visibility, without another dashboard or login.

Built for operator-managed hotel marketsWhatsApp-first for busy hotel teamsPowered by live market data
Premium hotel lobby market with self-serve drinks and snacks

The Reality

The Blind Spot in Your Lobby

For many hotels, the market is already a meaningful revenue stream. The problem is that most GMs have almost no visibility into what is happening day to day.

📊

You get a commission check, but not the story behind it.

You know the market made money. You don't know what drove it, whether sales are up or down, or whether the share looks right.

🛒

You don't know what guests are actually buying.

What's moving? What's sitting stale? Which products are driving spend? Most of the time, nobody tells you unless you ask.

📦

You don't know when the next restock is or whether there's an issue.

If water is running low or a product is out, the hotel usually finds out late — after a guest notices.

The market is managed. The visibility usually isn’t.

The Landscape

Managed markets are growing.
Visibility hasn’t caught up.

Hotel managed markets have moved far beyond vending. Open-access markets drive higher spend, broader assortment, and better guest convenience — often generating around $4,000 per month compared with roughly $1,200 for a standard vending setup.

Operators already handle the hard part: installation, inventory, service, and maintenance. ShelfSense adds the missing layer for the hotel side — clear answers, in plain English, on WhatsApp.

~$4,000

avg. monthly revenue per managed market

5–20%

typical hotel commission on gross sales

450+

hotel managed markets across Southern California

Meet Remy

Ask Remy what’s happening in your market

Remy gives GMs a simple way to understand the market already sitting in their lobby.

💰

Sales and revenue share

Ask about today, this week, last month, or a named month. Remy responds with the numbers that matter.

🏆

Top sellers and slow movers

See what guests are buying most, what categories are driving sales, and which products may be sitting too long.

📦

Restock timing and market issues

Ask when the next restock is coming, whether there is stockout risk, or what needs attention.

Built For Both Sides

Remy for every GM. Scout for the team behind the route.

For Hotel GMs

No dashboard. No training. Just text Remy and get the answer.

R
Remy
ShelfSense Market Assistant
Are we on track to beat last month?
R
You’re at $2,840 through the 18th — that’s 8% ahead of where you were at this point in January. If the pace holds, you’re looking at around $4,400 for the month.
What’s selling best this week?
R
Top three: Smartwater (42 units), Kind bars (38), and the turkey club sandwich (29). The sandwich is new to the top 3 — it wasn’t there last week.

For Operators

Scout gives operators portfolio-wide visibility without taking the hotel relationship out of Remy’s hands.

S
Scout
ShelfSense Portfolio Assistant
What’s my priority stop today?
R
Start with Crowne Plaza San Pedro. Smartwater 1L is near stockout, the market is running 18% above normal today, and two guest-facing issues came in since yesterday.
What should I load before I leave?
R
Pack 43 Smartwater 1L, 24 Smartwater 20oz, and 18 Dasani 20oz for San Pedro first. Then stage 12 Kind bars for the airport hotel — it’s trending up and shelf depth is thin.

Three Steps

How ShelfSense works

01

Connect once

Your operator connects ShelfSense to the market system once.

02

Build the market view

ShelfSense assembles a live picture of sales, products, restocks, and commission-related reporting.

03

Text the right assistant

GMs text Remy for their property. Operators text Scout for the full portfolio.

One minute. That’s all it takes.

Watch how ShelfSense gives hotel GMs visibility into sales, top products, restock timing, and revenue-share questions — all through WhatsApp.

What this shows

Why hotel managed markets create a visibility gap for GMs

How Remy answers sales, product, and restock questions in WhatsApp

How Scout helps operators prioritize stops, loads, and portfolio issues

Why operators roll out ShelfSense one pilot market at a time

The video is a product explainer, not a public live chat. It shows the actual workflow ShelfSense is built for: operators rolling out Remy to their hotel properties while using Scout to monitor the portfolio behind the scenes.

Request a Live Demo

For Operators

Give every GM Remy.
Keep the portfolio in Scout.

One integration gives every hotel GM a direct line into their market through Remy, while Scout gives operators a live read on route priorities, underperforming hotels, stockout risk, and what needs attention before the phone rings.

Together, they create a cleaner split: warm, hotel-facing answers for hosts and fast, operational control for the team running the business.

  • Remy for every hotel GM, Scout for the operator team
  • Designed for operator-managed hotel markets
  • No new login for hotel teams
  • Host-level conversations plus portfolio-level visibility
Request a Demo

Downtown hotel

$4,210

+12% vs last month

Suburban hotel

$3,870

+5% vs last month

Harbor hotel

$2,940

-3% vs last month

Airport hotel

$3,550

+8% vs last month

Trusted In The Field

Built for the way hotel markets actually run

ShelfSense is designed for the managed market environment used across select-service, extended-stay, airport, suburban, and downtown hotel properties.

Their self-kiosk helps save time so guest can purchase items on their own. Their delivery date is always reliable and management is friendly and knowledgeable.

General Manager

Select-service hotel

My team no longer has to deal with inventory, re-stocking or anything at all... your team magically appears without me even having to call.

General Manager

Harbor-area hotel

We have used a managed market partner across several hotels for years. They have been consistent, responsive, and easy to work with. It helps our properties keep guests served without creating more work for the hotel team.

Regional Operations Leader

Hotel group in Southern California

Give your hosts Remy. Give your operators Scout.

Put the hotel conversation and the operator workflow in the same system — WhatsApp-first, data-backed, and built for managed markets.